If you are experiencing issues with your BlackBerry such as not being able to pair to one of our products or having changed permission settings but still getting error messages or other general issues then often these will be resolved by performing a &q...

First you need to ensure that you have the right drivers install for your model of keyboard. Assuming this is ok this error message is due to the BlackBerry not installing the correct services for the keyboard. To fix this please follow the steps below....

Below are some instructions on how to connect a Universal 2 to an iPhone/iPad/iPod touch. Please note that your device must be running the 4.0 operating system for the keyboard to be able to connect. The Freedom Universal Keyboard² will only work with th...

Below is a link to a video Demonstration on how to connect a Universal 2 with an iPad: http://www.youtube.com/watch?v=geLV1uDZD5k&feature=related Please note that this would be the same process if you were to connect a Universal 2 with an iPhon...

This happens because a lot of new Windows Mobile devices already have some built in support for HID keyboards. When you pair the keyboard up the phone is connecting through its own support. this gives you the basic letter functionality but not the abili...