When using a Universal Keyboard² this error message doesn’t mean that you have installed the wrong drivers. What has happened is either you haven’t paired the keyboard or the SPP services have not installed correctly.

Below are instructions to help you pair the keyboard to a BlackBerry and to check if the SPP services are correctly installed.

1) Switch the keyboard on in SPP mode (little switch needs to go to the left).

2) On the BlackBerry go to “Options” (sometimes this could also be “Settings” depending on which theme you use) and then go to “Bluetooth”.

3) If Bluetooth is disabled you will need to select the “Menu” button and “Enable”.

4) If the Freedom Keyboard is in the list of paired device already then skip to step 6.

5) Press the “Menu” button and then select "Add Device" and “Search”. Once it has completed searching a list will appear, select the Freedom Keyboard from the list and when asked to enter a Numeric Passkey type in 0000(four zeros) on the BlackBerry. Now the keyboard will be under the paired devices list.

6) Highlight the Freedom Keyboard in the list then press the “Menu” button and select “Device Properties”.

7) Check to see if under Services it says SPP slave, if it doesn't then press the “Menu” button and select “Refresh Service List”.

8) SPP Slave should appear under Services.

9) Press the “Back” button and “Save” any changes if requested.

This is the keyboard paired and SPP services installed correctly and you will now be able to go back to the keyboard’s drivers and activate the keyboard.